SHIPPING POLICY
At Kaladhwani Arts Foundation, we ensure safe and timely delivery of our handmade products. Please read our shipping policy carefully.
1. Order Processing
- All orders are processed within 2–5 working days after payment confirmation
- Orders are not processed on Sundays or public holidays
- You will receive a confirmation once your order is shipped
2. Shipping Time
- Within India: 5–10 working days
- Delivery time may vary depending on location and courier services
3. Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout
- Free shipping may be offered during promotions or on selected products
4. Order Tracking
- Once your order is shipped, tracking details will be shared via email or WhatsApp
- You can track your order using the provided tracking link
5. Delays in Delivery
- Delivery delays may occur due to:
- Remote locations
- Weather conditions
- Courier service issues
- We are not responsible for delays caused by third-party logistics providers
6. Packaging & Handling
- All products are carefully packed to ensure safe delivery
- Handmade items are handled with special care to avoid damage
7. International Shipping
- Currently, we may offer shipping outside India on request
- Additional shipping charges, customs duties, or taxes (if applicable) must be borne by the customer
8. Incorrect Address
- Please ensure your shipping address is correct
- We are not responsible for delivery issues caused by incorrect or incomplete addresses
9. Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours with photos/videos
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue
10. Contact Us
For any shipping-related queries, please contact us:
📧 Email: kaladhwaniartsfoundation@gmail.com
📞 Phone: +91 7979708814